Need More Info?
Check Out These FAQs
Explore our frequently asked questions to learn more about our services, how to get started, and what to expect.
General Question
New here? These questions cover everything you need to know to get started
Anyone with a story of growth, courage, or change is welcome! Whether you’ve overcome adversity, found healing, or made a difference in your community, your voice matters.
You can visit the “Share Your Voice” page and fill out the submission form. Our team will review your story and may reach out for a follow-up conversation before publishing.
Yes. You can choose to publish your story without revealing your name or identifying details. Your privacy and dignity are our top priorities.
We welcome partnerships that align with our mission of restoring dignity and amplifying positive change. To collaborate, reach out through our Contact Us page.
Support & Troubleshooting
Ran into a problem? Here are some common issues and solutions.
If the form doesn’t load or submit properly, refresh the page and try again. If the issue persists, please email us at support@voices.pearlmediahub.co.ke with your story attached.
Check your spam or promotions folder. If you still can’t find it, contact our support team and we’ll confirm your submission manually.
Try clearing your browser cache or using a different browser. If the problem continues, let us know what device and browser you’re using, and we’ll help troubleshoot.
Yes. Simply email us with the subject line “Edit/Withdraw My Story” and include your original submission name or date.
Pricing & Billing
Have questions about costs and payments? Here’s everything you need to know about our pricing and subscription plans
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